HEALTH & SAFETY
Iluka Retreat has the health and wellbeing of our guests, staff and community as our top priority.
In addition to following advice from the Department of Health we are also taking the following precautions.
We are facilitating a self-check in/check-out process for all our guests to take social distancing to the next level. Our cleaning staff will continue to be super diligent, implementing new cleaning procedures with safety and hygiene, to provide our guests with an exceptional level of sanitisation and cleanliness. We have stepped up precautionary measures throughout our complex as the safety of our Guests and Staff is paramount. We take the utmost care to ensure every stay with us is safe, clean and comfortable.
We continue to monitor advice from the Australian Government Department of Health and the Accommodation Association of Australia (AAA).
Visit health.gov.au – info for hotels and staff
Visit health.gov.au – info for hotel guests
Should you require any further information in relation to our accommodation, please contact our office on 03 5989 8505, or email stay@ilukaretreat.com.au.
Find our Terms and Conditions here.